Legal

Terms & Conditions

Last updated: 2026 · BusinessBrain Ltd

1. About OddJobs

OddJobs is a local task marketplace application owned and operated by BusinessBrain Ltd, a company registered in New Zealand.

OddJobs provides a platform that connects customers seeking help with tasks with independent individuals (“Taskers”) who offer to complete those tasks.

For any questions about these Terms, please contact us at: sales@businessbrain.co.nz

2. OddJobs is a Marketplace Platform

OddJobs is a marketplace platform only. OddJobs does not employ taskers, and does not directly provide any of the services listed on the platform.

Any service agreement, including terms of work, pricing, quality expectations, and safety, is solely between the customer and the tasker. OddJobs facilitates the connection but is not a party to that agreement.

3. Eligibility

To use OddJobs, you must be at least 18 years of age to access tasker or payment features. By using OddJobs, you confirm that you meet this requirement.

You must provide accurate, complete, and up-to-date information when creating your account. You are responsible for maintaining the security of your account credentials.

4. User Responsibilities

All users agree to:

  • Provide accurate information in their account, profile, and task listings.
  • Behave respectfully and professionally towards other users.
  • Keep all communications and payments within the OddJobs platform.
  • Comply with all applicable New Zealand laws and regulations.
  • Not engage in any prohibited activities (see Section 9).

5. Tasker Responsibilities

Taskers who use OddJobs are independent individuals and not employees, agents, or contractors of OddJobs or BusinessBrain Ltd. As a tasker, you are solely responsible for:

  • Your own tax obligations, including declaring income to Inland Revenue (IRD).
  • Obtaining any necessary insurance for your activities.
  • Holding any required licences or certifications for licensed work.
  • Complying with all applicable laws and regulations.
  • The quality, safety, and standard of the work you perform.
  • Your personal safety and the safety of those around you.

6. Payments

All payments on OddJobs are processed by Stripe, a trusted third-party payment provider. By making or accepting payments on OddJobs, you agree to Stripe's terms of service.

  • Platform fees may apply to transactions completed through OddJobs.
  • Payment to the tasker may be held securely until the task is confirmed as complete.
  • Refunds and payment disputes will be reviewed on a case-by-case basis.
  • OddJobs does not store full card details.

7. Cancellations and Disputes

OddJobs may assist in resolving disputes between customers and taskers, but OddJobs is not an arbitration service or legal tribunal. Our ability to intervene is limited to actions within the platform.

During an active dispute, OddJobs may pause the release of payment to either party until the matter is resolved. OddJobs's decision in disputes is final within the platform.

8. Reviews

Both customers and taskers may leave reviews after a completed task. Reviews must be honest, accurate, and based on your genuine experience.

OddJobs may remove reviews that are abusive, fraudulent, defamatory, or that violate our community guidelines. Repeated submission of fake or dishonest reviews may result in account suspension.

9. Prohibited Activities

The following are strictly prohibited on OddJobs:

  • Posting or accepting illegal tasks of any kind.
  • Performing unsafe or dangerous work that puts people at risk.
  • Any task or activity related to drugs, weapons, or controlled substances.
  • Sexual services of any nature.
  • Harassment, threats, or abuse directed at any user.
  • Fraud, scams, or deliberately deceptive behaviour.
  • Requesting or accepting payment outside the OddJobs platform.
  • Leaving fake or dishonest reviews.
  • Performing licensed work (e.g. electrical, plumbing, gas) without the required licence.

10. Account Suspension and Removal

OddJobs reserves the right to suspend or permanently remove any user account at our discretion, without notice, where we have reason to believe the user has:

  • Breached these Terms & Conditions.
  • Engaged in fraudulent, abusive, or harmful behaviour.
  • Posted prohibited content or tasks.
  • Posed a safety risk to other users or the platform.

11. Limitation of Liability

To the maximum extent permitted by New Zealand law, OddJobs and BusinessBrain Ltd are not liable for:

  • The conduct, actions, or omissions of any user (customer or tasker).
  • The quality, safety, or outcome of any work performed by a tasker.
  • Injury, property damage, or loss arising from a task.
  • Indirect, consequential, or special losses.
  • Disputes between customers and taskers.

Nothing in these Terms limits your rights under the New Zealand Consumer Guarantees Act 1993, Fair Trading Act 1986, or any other statutory rights that cannot be excluded by contract.

12. Governing Law

These Terms & Conditions are governed by the laws of New Zealand. Any disputes arising from the use of OddJobs will be subject to the exclusive jurisdiction of the courts of New Zealand.

13. Changes to These Terms

OddJobs may update these Terms & Conditions from time to time. We will notify users of material changes through the app or via email. Continued use of OddJobs after changes are made constitutes acceptance of the updated terms.

14. Contact Us

If you have any questions about these Terms & Conditions, please contact BusinessBrain Ltd at:

sales@businessbrain.co.nz